Last Updated: 1 January 2026

Ligaibc Privacy Policy – Player Data Protection in Malaysia

Your privacy is our priority. This page transparently explains how ligaibc collects, uses, stores, and protects your personal information at all times.

Our Privacy Commitment

Ligaibc's Six Pillars of Data Protection

Every aspect of your privacy is managed to the highest security standards

256-bit SSL Encryption

All data transmitted between your device and ligaibc servers is protected by SSL 256-bit encryption β€” the same level of security used by Malaysia's leading banking institutions.

No Data Selling

Ligaibc never sells, rents, or shares your personal information with third parties for marketing purposes without your explicit prior consent.

Data Control in Your Hands

You have the right to access, correct, transfer, or request deletion of your personal data at any time through our available customer support channels.

Secure Data Storage

Player data is stored on servers protected by enterprise-grade firewalls, with real-time threat monitoring and strict regular backup procedures.

Cookie Usage Transparency

We clearly explain every type of cookie used on the ligaibc platform and its purpose β€” no hidden cookies or undisclosed tracking.

International Standards Compliance

The ligaibc Privacy Policy is crafted in accordance with internationally recognised data protection standards, ensuring your information is managed responsibly and ethically at all times.

Security Level
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SSL 256-bit Active data encryption
πŸ›‘οΈ
Enterprise Firewall Real-time monitoring
βœ…
Trusted KYC Secure identity verification
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Regular Backups Data protected at all times
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This Privacy Policy applies to all users of the ligaibc platform, including the website, mobile app, and any related services. By registering or using our platform, you agree to the terms set out in this policy.

1Introduction

Ligaibc is fully committed to protecting the privacy and security of every player's personal information on our platform. As a trusted online Casino and Sports Betting entertainment platform in Malaysia, we understand that your trust is our most valuable asset.

This Privacy Policy is provided to clearly and transparently explain how we collect, use, store, share, and protect your personal information. This document covers all channels through which you interact with ligaibc β€” whether via the website, downloadable mobile app, live chat, support email, or any other communication medium we provide.

We encourage you to read this Privacy Policy carefully before registering or using the ligaibc platform. If you have any questions or concerns, our support team is available to assist you at any time via live chat on the platform.

2Data We Collect

Ligaibc only collects information that is strictly necessary to provide a safe, fair, and responsible service to our players. The following are the categories of information we collect:

Data Category Example Information Purpose of Collection
Identity Information Full name, IC number, date of birth KYC verification, fraud prevention
Contact Information Email address, phone number, postal address Account communications, notifications
Financial Information Bank account number, transaction history Deposit & withdrawal processing
Technical Data IP address, device type, web browser Security, fraud detection
Activity Data Game history, wagering records, login logs Responsible gaming, support
Communication Data Live chat records, support emails Service improvement, complaint records

We do not collect sensitive information such as biometric data, medical information, or sexual orientation. All data collection is carried out lawfully and with full responsibility.

3How We Use Your Data

Information you provide to ligaibc is used solely for legitimate purposes related to the delivery of our platform services. We never use your data for unrelated purposes without your prior consent.

  • Processing account registration and verifying your identity through a secure KYC process
  • Processing deposits and fund withdrawals securely and in a timely manner
  • Monitoring gaming activity to identify and prevent fraud, money laundering, and platform abuse
  • Providing efficient and effective customer support whenever you need assistance
  • Sending important notifications related to your account such as transaction confirmations and security alerts
  • Complying with applicable legal and regulatory requirements including AML (Anti-Money Laundering) standards
  • Improving user experience and developing new features based on general usage patterns
  • Supporting responsible gaming programs including wagering limit management and self-exclusion options

Every use of data is grounded in a clear legal basis β€” whether your consent, contractual necessity, legal obligation, or the legitimate interests of ligaibc that do not override your fundamental rights.

4Data Sharing with Third Parties

Ligaibc does not sell, rent, or disclose your personal information to any third party for marketing or commercial purposes without your explicit consent. However, there are limited situations where we need to share your data with certain parties to keep the platform running properly:

  • Payment Providers: Required financial information is shared with licensed payment processors to enable deposits and withdrawals to be processed securely
  • Game Providers: Minimal technical data is shared with licensed game provider partners to ensure game integrity and functionality
  • KYC Service Providers: Identity information is shared with approved third-party identity verification providers to comply with KYC requirements
  • Legal Authorities: We will disclose required data to the relevant authorities when mandated by law or a valid court order
  • Analytics Services: Anonymised data is used for platform performance analytics for improvement purposes only

All third parties we work with are required to comply with strict data protection standards and are not permitted to use your information for any purpose other than the specified services.

5Encryption and Security Measures

Your data security is a core responsibility we take seriously. ligaibc continuously invests in cutting-edge security infrastructure to ensure your information is always protected against cyber threats, unauthorized access, and any form of misuse.

  • 256-bit SSL/TLS encryption is active on all data communications between users and our servers
  • Enterprise-grade firewall with an intrusion detection and prevention system (IDS/IPS) operating 24/7
  • Two-factor authentication (2FA) is available and encouraged for all player accounts
  • Regular security audits by qualified independent parties to identify and patch any vulnerabilities
  • Sensitive data such as passwords is stored in a non-reversible hashed format
  • Automatic data backup procedures with storage at secure, separate locations
  • Real-time account activity monitoring to detect any suspicious patterns

While no security system is 100% perfect, we are committed to employing the best available technologies and practices to minimise risk and protect your data to the greatest extent possible.

6Cookie Usage (Cookies)

The ligaibc platform uses cookies and similar tracking technologies to enhance your browsing experience, secure your login session, and analyse overall platform performance.

  • Essential Cookies: Required for core platform functions such as login session management and security β€” cannot be disabled
  • Preference Cookies: Saving your preference settings such as language and display options for your convenience
  • Analytics Cookies: Helping us understand how players interact with the platform for improvement purposes β€” data is collected anonymously
  • Marketing Cookies: Used to display relevant promotions and offers β€” only active with your consent

You can manage and control cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some ligaibc platform features.

7Your Rights as a User

As a ligaibc platform user, you have the following rights regarding your personal data. We fully respect and support these rights:

πŸ‘οΈ Right to Access

You may request a copy of all personal data we hold about you at any time.

✏️ Right to Rectification

You have the right to correct any inaccurate or incomplete information in our records.

πŸ—‘οΈ Right to Erasure

You may request deletion of your personal data, subject to applicable legal obligations.

β›” Right to Object

You may object to the processing of your data for specific purposes such as direct marketing.

πŸ“¦ Right to Portability

You have the right to receive your data in a machine-readable format and transfer it when needed.

⏸️ Right to Restriction

You may request that we restrict the processing of your data under certain circumstances while an investigation is ongoing.

To exercise any of the above rights, please contact our customer support team via the in-platform live chat. We will process your request within 30 business days from the date of receipt.

8Data Retention Period

Ligaibc retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable laws and regulatory obligations.

  • Active account data is retained for the duration your account is active plus any period required by law
  • Financial transaction records are retained for a minimum of seven (7) years to comply with AML requirements
  • Customer support communication data is retained for three (3) years for reference and complaint resolution purposes
  • Technical and security logs are retained for twelve (12) months for fraud detection purposes
  • Once the retention period expires, data is securely deleted or permanently anonymised

In cases where an account is terminated due to reasons related to fraud or money laundering investigations, relevant data may be retained for longer until the investigation is fully resolved.

9International Data Transfers

As an online platform, your data may be processed or stored outside Malaysia under certain circumstances β€” for example, when using services from technology providers or international payment processors. In all such cases, ligaibc ensures that data protection standards equivalent to or stricter than local requirements are fully upheld.

  • All international data transfers are carried out under valid and binding data protection agreements
  • The country or entity receiving data must meet recognized data protection standards
  • We ensure active encryption during any data transfer across borders

10Links to Third-Party Platforms

The ligaibc platform may contain links or references to third-party websites or services in certain contexts. It is important for you to understand that ligaibc's Privacy Policy does not apply to any external websites or platforms you visit through those links.

Each third-party website has its own privacy policy, which may differ from ours. ligaibc is not responsible for the privacy practices or content of any external websites. We encourage you to read the privacy policy of each website you visit separately.

11Changes to This Privacy Policy

Ligaibc reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or updated platform features. All changes take effect as soon as they are published on this page.

For material changes that significantly affect your privacy rights, we will provide at least seven (7) days' advance notice via in-platform notifications or email to your registered address. The "Last Updated" date at the top of this page will always be updated to reflect the latest version of this policy.

Your continued use of the ligaibc platform after any changes are published will be considered your acceptance of the updated Privacy Policy.

12Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding how ligaibc handles your personal data, do not hesitate to contact us through the following channels:

  • Live Chat on platform β€” available 24 hours a day, 7 days a week for immediate response
  • Privacy email: [email protected] β€” response within 24 business hours
  • Please use the subject line "Privacy Enquiry" and include your account ID number to help us process your request faster

We are committed to addressing every privacy-related enquiry seriously, transparently, and within a reasonable timeframe. Your trust in ligaibc is our top priority and one we will never compromise.

FAQ

Privacy Policy FAQ

Absolutely not. ligaibc never sells, rents, or shares your personal data with advertisers or any third party for marketing purposes without your explicit consent. Your data is used solely for platform operations, legal compliance, and improving our services to you.

You may submit a data access request via live chat on the ligaibc platform or by emailing [email protected] with the subject "Data Access Request". Please include your account ID number. We will process your request and provide a copy of your data within 30 business days of receipt.

When you close your ligaibc account, we will delete or anonymise your personal data that is no longer required. However, financial transaction records and certain other information may be retained for up to seven (7) years to comply with applicable AML legal requirements. This data will not be used for any marketing or commercial purposes.

Yes. All your financial information is protected by SSL 256-bit encryption during transmission. ligaibc uses licensed payment processors that comply with PCI-DSS security standards, ensuring your financial data is never stored directly on our servers without adequate protection. Our enterprise-grade firewall operates 24/7 to monitor all threats.

Yes, you have the right to request the deletion of your personal data. However, this request is subject to our legal obligations β€” certain data such as transaction records must be retained for a specified period under Malaysian law. We will inform you which data can be deleted immediately and which must be retained temporarily, along with the reasons.

Your Privacy is Guaranteed β€” Join ligaibc with Confidence

Register a ligaibc account today and enjoy a safe, fair, and exciting gaming experience. Your data is fully protected at all times.

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